Series Five: Lesson One

Connecting with clients 

The purpose of this course is to provide students with the tools to engage with their clients in a meaningful and respectful way. Oftentimes, novice consumers are very intimidated to talk about cannabis. It is the job of a cannabis advocate to establish trust and help them navigate the often overwhelming world of options. In this lesson, students will learn techniques to deliver the highest standard of customer service and establish a rapport. Provided herein you will find your lesson syllabus, a study guide, a short video, a printable notes template, and a PDF of our slides. Simply click on each of the images below. As always, do not hesitate to reach out if you have any questions and do take advantage of our virtual study groups as you prepare for the quiz. Best of luck to you! 

 

Printible NOtes Template

Take this helpful (and hint-ful) notes template with you. It is full of prompts for your module quiz. Be sure to write down any extra questions you may have and share them with us in our virtual study group!  *Every Wednesday on Facebook from 6-8pm* 

Lesson Seventeen slides

Use these slides to help jog your memory. They may also come in handy later on during the series exam. Pro tip- anything you see on a slide may also make a super useful flash card.