10 Tips for Calculating ROI


If you've been following along with us lately then you know that we are all about a very carefully and well thought out metrics for success. Tracking ROI is a critical component of an Employee training strategy and it may be a lot easier to do than you would think. Here are 10 helpful tips to get you started:  

1.  First things first, don’t overdo it.  ROI should only determine price past reasonable doubt. Set measures for success and resolve to follow them carefully. Decide on which components you want to track and how you intend to calculate your results. When in doubt, just stick to the plan. 

2.  Transition from a mindset of quality into a results-oriented attitude.  When designing employee training programs, the goal is to deliver a quality experience that emboldens learning.  Whilst calculating ROI, focus more on the effect of learning rather than the quality of experience.

3.  Always calculate ROI.  Constantly recognize how your metrics are performing and be on the lookout for necessary adjustments.  This enhances the program, as well as legitimize how dollars are being invested at any time.

4.  Fabricate a well-ordered case for ROI. Investigate organizational needs and create key learning plans, organize and present them with a sound defense based on anticipated ROI and have reasons why your stakeholders should bolster them.

5.  You would be amazed how many resources you already have on hand. Assemble your data beyond the program delivery and keep in mind information that is already accessible. Assessment and input should originate from as wide of a range of sources as possible from members, their supervisors, companions and senior leaders.

6.  ROI is more than just money. When examining results, consider measuring factors such as quality, effectiveness, job impact, and results of the business.

7.  Be conservative in ROI calculations. To make amends for bias when self-reporting ROI you should factor down.  Follow up evaluations should be given priority over the initial evaluation reported immediately after the program.

8.  Typify the money outlay as a per participant ratio.  Customize it. Demonstrate the per participant cost (versus an aggregate cost) to make the investment more agreeable.

9.  Convey the story behind the numbers.  This is where one can use anecdotal information to confirm the numbers.  It is often helpful to feature data with significant examples.

10.  When dealing with low ROI numbers you must not get disheartened.  ROI is meant to assess what is working and what should be reworked.

These helpful tools should set you off on the right path, and if you would like a little extra guidance, check out our Train the Trainer program! It's a step-by-step web coaching series for the busy business  manager.